Neo Fashion — Privacy Policy

Your trust matters. We protect your personal data responsibly.

1. Overview

This Privacy Policy explains how Neo Fashion (“we”, “our”, or “us”) collects, uses, and safeguards your information when you visit or make a purchase from our website.

2. Information We Collect

  • Personal Data: name, billing/shipping address, phone, and email when you create an account or place an order.
  • Payment Data: limited payment details handled securely by our payment gateway (we do not store full card details).
  • Device & Analytics Data: browser type, IP address, cookies, and pages visited for site improvement and security.

3. How We Use Your Information

  • To process and deliver your orders
  • To communicate order updates and marketing offers (with consent)
  • To improve our website, user experience, and product catalog
  • To prevent fraud and ensure transaction security

4. Cookies

We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze traffic. You may disable cookies in your browser, but some features may not work correctly.

5. Data Sharing

We do not sell your data. We only share it with trusted partners such as payment processors, courier services, or analytics providers necessary to run our business securely and efficiently.

6. Data Security

All personal data is stored on secure servers. We implement SSL encryption and limited internal access to protect your information from unauthorized access, alteration, or disclosure.

7. Your Rights

  • Access, correct, or delete your personal data
  • Withdraw consent for marketing emails
  • Request a copy of your stored information
  • Contact our privacy officer for any complaint or question

8. Third-Party Services

Our site may link to third-party websites (payment gateways, social media). We are not responsible for their privacy practices; please review their respective policies.

9. Children’s Privacy

Neo Fashion does not knowingly collect personal information from anyone under 13. If you believe a child has provided us data, contact us to remove it immediately.

10. Policy Updates

We may update this policy periodically to reflect changes in our practices. The latest revision date is shown below.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out to us:

Effective Date

This Privacy Policy was last updated on October 11, 2025.